Returns & Exchanges

We hope you love everything that you order from us, but if something isn’t quite right please contact us at eshop@sandandcamels.com and we will refund the full merchandise price only if it meets the following requirements:

1. Our policy lasts 30 days since the date of your purchase

2. Your item/s must be unused and in original condition. with the original packaging. (Unworn, Unwashed, No odours or marks, Original tags attached).
Once returned and confirmed, we will fully refund the returned item price. This refund will be issued to the credit card that was used to make the original purchase.

We reserve the right to deny the return and exchange if the item/s did not meet the above requirements.

If the item/s did not meet the requirements, the customer will have to pay for additional shipping cost in order to get the declined item/s back.

Before returning your items we highly recommend you reach out to our customer service team so we can be able to provide further information and instructions regarding the returns process.

To return your product please repackage it to prevent transit damage. please include a copy of the original invoice and send to:

Sand and Camels
Attn: Online Returns
Jabotinsky 15 st.
Tel Aviv, Israel
Postal Code: 622883